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how to get credit on account refunded

  • August 5, 2025
  • 2 replies
  • 81 views

I have a credit on my account and would like to know how it will be refunded?

 

Best answer by Dennis

Has the account been closed?

If so. Refunds for any amount above $5 for unused days will be automatically processed within seven days from the first bill after cancellation. The refund will be issued to the payment method on file. For any other payment method, including Visa Debit, a cheque will be mailed to you.

https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo

 

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2 replies

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  • Mobile Master
  • Answer
  • August 5, 2025

Has the account been closed?

If so. Refunds for any amount above $5 for unused days will be automatically processed within seven days from the first bill after cancellation. The refund will be issued to the payment method on file. For any other payment method, including Visa Debit, a cheque will be mailed to you.

https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo

 


  • Author
  • Organizer
  • August 5, 2025

Yes the account has been canceled.  Ah ok I see thank you.