Hey! I got a text saying I was charged roaming fees when I retuned to Canada from the US. But I should have easy Roam activated for the US. Please confirm, I want to ensure I was not incorrectly charged for the day I used my phone!
how do I ensure I was charged easy roam and not roaming fees when I was in the US
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If you login into self serve do you see any roaming charges? Has your bill been generated yet that covers the period of your trip?
no charges appear, I just got a text so wanted to check. I have easy roam for the US so I just want to make sure it was active and I am not charged incorrectly
If you see US Easy Roam in your plan’s add-on section when you login to self serve, then you should be good
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