I have tried getting through using Koodo assist, but their callback never goes through despite the number not being blocked.
I cannot just transfer the number because other carriers say that my number is not transferrable so I cannot have them port the number over and cancel for me.
I have tried other Koodo assist options who got me to a rep...who said sorry you’re frustrated…. then transferred me to another callback service!!!!!
I have tried messaging on fb and they do not reply.
I have tried calling and the robo answerer just puts the phone down after saying they only do callbacks now.
I NEED TO CANCEL MY PLAN. This is infuriating.
Solved
How can i cancel my plan?
Best answer by Koodo
Hi
If you’ve messaged via our social media channels as well our team will reach out as soon as possible to your message.
This topic has been closed for replies.
You will not get an immediate response when you send a message to a rep on Facebook Messenger. I would suggest you to wait until tomorrow for a response. If you do not hear back, you can reply here and we can flag a rep for you.
Why can’t you just flag a rep now? I’ve already talked to a rep who merely closed the conversation after saying they were gonna transfer me to another department, which required a callback despite having explained callbacks do not work.
+4Hi
If you’ve messaged via our social media channels as well our team will reach out as soon as possible to your message.
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