Skip to main content
Koodo Community
Question

Help

  • July 17, 2026
  • 3 replies
  • 22 views

I can't pay my bill, as I don't have Canadian card anymore!!!

3 replies

Forum|alt.badge.img+4
  • Mobile Master
  • July 17, 2026

Is this for a postpaid or prepaid account?

Can you pay by online banking?

https://www.koodomobile.com/en/help/online-payment-methods


Forum|alt.badge.img+4
  • Mobile Master
  • July 17, 2026

If it is an international credit card, you will need to schedule a callback through Koodo Assist and speak with a rep to register it onto your account. https://Koo.do/Chat 


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • July 18, 2026

If you're prepaid, the simplest route is to buy a prepaid voucher and apply it, so you don't need a card on file at all.

If you're postpaid: Self Serve accepts Canadian credit cards, Visa Debit and MasterCard Debit, and select Visa/Mastercard gift cards — a prepaid Visa/Mastercard gift card bought in Canada can work. You can also pay through your Canadian bank's online bill payment using your Koodo account number. For a foreign card specifically, Self Serve usually won't accept it, so you'd need to contact a rep to have the foreign card registered manually.