I did not get a callback a month ago so I'm wondering how to freeze my service so i don't get charged.
Answer
freezing koodo service for 6 months
Best answer by Boa_Guy Koodo
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+4There are several options from Koodo but none of them is free. Seasonal hold is one of them https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling
Did you have a Tab balance with Koodo and is paying monthly?
A Koodo customer, opinions are my own.
I don't have a tab
I just want the seasonal hold but nobody from Koodo reached out. It's not even an option online
Should i just cancel my account?
+4We have sent you a PM, so we can further look into this, please check your inbox when you get the chance
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