Solved

freezing koodo service for 6 months

I did not get a callback a month ago so I'm wondering how to freeze my service so i don't get charged.

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Best answer by Boa_Guy Koodo 13 October 2022, 18:30

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Userlevel 7

+4

There are several options from Koodo but none of them is free. Seasonal hold is one of them https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling

Did you have a Tab balance with Koodo and is paying monthly?

I don't have a tab

I just want the seasonal hold but nobody from Koodo reached out. It's not even an option online

Should i just cancel my account?

Userlevel 7

+4

@SRH

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