Koodo Community
Question

event charge

  • 19 September 2022
  • 3 replies
  • 232 views

There is a charge on my latest phone bill for $14.99 for an “event” itemized ccsupport.biz.  We have no idea what this is, and it appears to be impossible to talk to anyone from Koodo.  Any idea what this might be for?


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Userlevel 7
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There is a charge on my latest phone bill for $14.99 for an “event” itemized ccsupport.biz.  We have no idea what this is, and it appears to be impossible to talk to anyone from Koodo.  Any idea what this might be for?

Did you receive anything from 5415? Make sure to respond to the text message to stop the subscription service. 

 

Userlevel 7
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You’ll also have to contact that 3rd party that billed you for a refund as Koodo is the third party here.

Userlevel 7
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@Lum   Hi there! You have subscribed to a Third Party Subscription service called NTH Mobile.  (ccsupport.biz)  They provide customers the ability to purchase mobile subscriptions for a variety of services and have the charges billed directly to their invoices. You would have received a text from 6612.

Note: The service is provided by NTH Mobile. TELUS/Koodo only simplifies the billing process by allowing charges to appear on their invoice.

Service information

Service name

Category

Frequency

Website

STOP keyword

Short code

PlayHub

Games

Monthly

EN: https://playhubca.applandstore.com/en/

FR : https://playhubca.applandstore.com/fr/

STOP HUB

6612

 

Here is all their info:

Hope this helped