Koodo Community
Community
Question

Employee Discount Application - Who to Contact?

  • 13 December 2022
  • 4 replies
  • 1023 views
K

Hi,

I’m looking to cancel my application for employee discount so it doesn’t remove the bill credits I currently have on my account. Is there someone I can contact directly to ensure the application doesn’t get processed?

Thank You

This topic has been closed for comments

4 replies

D
Userlevel 7
Badge +4

Your EPP discount should not impact your current credits. 

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
K

@Dennis  it says on the application credits will be removed if discount is applied 

D
Userlevel 7
Badge +4

Let me flag this to a rep to confirm

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
A

Hello @kevinhuang1_! It’s true that the EPP discount is not stackable with this type of monthly credits. We left special instructions on your account stating that you do not want to get the EPP discount anymore, however we also recommend sending the team an email at the same address you used when you sent the application. 

Terms & Conditions
Koodo Community