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easy roam refund

  • 10 January 2023
  • 4 replies
  • 51 views

Hello, I charged for the easy roam for two days which I never used. The bill says it got turned on for 1min for each day, and it charged me $12 per day. Can I get the refund of this? 

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Best answer by Dennis 10 January 2023, 22:45

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Here’s photo of my bill

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Did you use your phone while outside canada for any talk or sending of texts?  Did you turn off data and data roaming on your phone while outside canada?

Yes I turned off roaming before I go out of canada

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Did you use your phone while outside canada for any talk or sending of texts?  Did you turn off data? Unanswered

 

Did [...you turn off...] data roaming on your phone while outside canada? Answered, Thank you