On Nov. 29, I was driving on Hwy 3 to Rossland, BC and was close to the US border then on this month bill I was charged $11 Easy Roam for the day. Can this be reimbursed? I tried to get help from the Digital Assist, but no help. Thanks.
Page 1 / 1
On Nov. 29, I was driving on Hwy 3 to Rossland, BC and was close to the US border then on this month bill I was charged $11 Easy Roam for the day. Can this be reimbursed? I tried to get help from the Digital Assist, but no help. Thanks.
Did you turn off data roaming on your phone? Have you manually selected your network to Koodo? Can you provide a screenshot of the bill?
I did not turn off data roaming because I thought I needed this outside of great Vancouver area. I do not think I have manually selected the network.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.