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Question

Easy Roam

  • November 15, 2022
  • 1 reply
  • 49 views

I keep getting charged for Easy Roam for calls I haven’t made. I have cell data off and am connected to the internet.  I haven’t used my Canadian cell to make any phone calls, yet I have two Easy Roam charges.  They tell me they are valid charges, but can’t tell me what number was supposedly called. Has anyone else had this happen? What are my options?

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  • Mobile Master
  • November 15, 2022

Is data roaming turned off on your phone? 

Do you recall sending any outgoing text messages?

Can you post a screenshot of the charges? 

When posting a screenshot, please remove any information that personally identifies you as this is a public forum.