I keep getting charged for Easy Roam for calls I haven’t made. I have cell data off and am connected to the internet. I haven’t used my Canadian cell to make any phone calls, yet I have two Easy Roam charges. They tell me they are valid charges, but can’t tell me what number was supposedly called. Has anyone else had this happen? What are my options?
Page 1 / 1
Is data roaming turned off on your phone?
Do you recall sending any outgoing text messages?
Can you post a screenshot of the charges?
When posting a screenshot, please remove any information that personally identifies you as this is a public forum.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.