I have an auto pay set up on my Koodo account.
Koodo tried to charge my bank through auto pay on the September 17th but it failed. I made a manual payment on September 19th through Koodo side.
But Koodo charged my bank again on the September 21st. I asked for Koodo to either refund one of the charges or apply $45 credit but they’re not responding.
What should I do? so I paid an additional $45 but I don’t see the credit of $45 on my account.
