I recently switched to a different cell phone carrier and I got my last bill from koodo and I’d like to dispute my bill. I’ve tried to use the ai assistant but since my number is now with a different carrier the ai bot wont let me sign in as it says my phone number isn’t associated with a koodo account. I can log into my self serve but I can’t get ai to sign me in the chat to get to speak to a real person. Can someone please help?
Question
Dispute my bill
Hi there,
You can be helped on this platform. Which parts of the bill would you like to dispute? Were there charges that you were not expecting?
If you could expand more that will help 🙂. If possible, please also provide a screenshot of the charges, just make sure any personal information is blurred out as this is a public platform.
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