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Question

disconnected over small bill

  • 14 October 2022
  • 1 reply
  • 28 views

Why does Koodo threaten to cut me off over such a minor bill? No other companies cut you off over $70 overdue. Is this just how Koodo does business or is my account flagged or something?


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1 reply

Userlevel 7
Badge +4

Could be that you are on a spending limit program. In that case, they wouldn’t be lenient and expect you to pay your bills on time. See also https://www.koodomobile.com/en/help/spending-limit-program