Skip to main content
Koodo Community
Question

disconnected over small bill

  • October 13, 2022
  • 1 reply
  • 134 views

Why does Koodo threaten to cut me off over such a minor bill? No other companies cut you off over $70 overdue. Is this just how Koodo does business or is my account flagged or something?

This topic has been closed for replies.

1 reply

Sophia
Forum|alt.badge.img+4
  • Mobile Master
  • October 13, 2022

Could be that you are on a spending limit program. In that case, they wouldn’t be lenient and expect you to pay your bills on time. See also https://www.koodomobile.com/en/help/spending-limit-program