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Delay Payment

  • August 3, 2026
  • 4 replies
  • 104 views

Is it possible to delay payment for a month. Just lost my Job and dont have the funds to pay right now as i had rent and other bills to pay.

Best answer by Robert T

Here’s more information about it :

Am I eligible for a payment arrangement?
Log into Self Serve. If you have an overdue balance and are eligible for arrangements, the "Pay in installments" option will be available for selection.  

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4 replies

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  • Mobile Master
  • August 3, 2026

Hello, I know there’s options once you go overdue. How long are you planning on not being able to pay? 


  • Author
  • Rockstar
  • August 3, 2026

Well ideally I'd like to pay asap. But I think 1 month would help a lot. It would give me time to find a job and once a I get paid I'd pay right away.


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  • Mobile Master
  • Answer
  • August 3, 2026

Here’s more information about it :

Am I eligible for a payment arrangement?
Log into Self Serve. If you have an overdue balance and are eligible for arrangements, the "Pay in installments" option will be available for selection.  


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  • Mobile Master
  • August 3, 2026

Further to Robert’s comment, you can choose not to pay for a month, but you will get a late payment charge on top of your outstanding balance. I would suggest you to dial #227 to speak with the billing department and see if there are any other options.