Hello-
My daughter wants to take over her phone line, I still have another line with my account. How does this work, has anyone gone through this before?
Solved
Daughter taking over phone plan
Best answer by Dinh
Hi,
this is a Transfer of Ownership (TOWN).
Your daughter's line moves to her own account while your other line stays. You'll need both parties available for a Koodo rep call for ID verification, and there's a $75 fee.
This can't be done in Self Serve — contact Koodo via koodomobile.com/chat or visit a store. Ideally have your daughter on the call so the rep can verify both of you. Once initiated, she has 10 days to complete it or you remain responsible.
More information: https://www.koodomobile.com/en/help/transfer-of-ownership-town
+4
Hi,
this is a Transfer of Ownership (TOWN).
Your daughter's line moves to her own account while your other line stays. You'll need both parties available for a Koodo rep call for ID verification, and there's a $75 fee.
This can't be done in Self Serve — contact Koodo via koodomobile.com/chat or visit a store. Ideally have your daughter on the call so the rep can verify both of you. Once initiated, she has 10 days to complete it or you remain responsible.
More information: https://www.koodomobile.com/en/help/transfer-of-ownership-town
You have to complete a transfer of ownership (TOWN).
You will need to request a callback via Koodo assist and ideally have both you and your daughter there on a phone. She will need to pass a credit check, etc. Note there is a $75 fee for the transfer of ownership too. All steps and info are in the link here
To add, the $75 fee will be charged to the newly created account (your daughter’s new account). Also note that if they are currently paying off a device with a tab, they may have to pay off the remaining tab and tab bonus if they do not meet the credit criteria to transfer it to the new account.
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