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data top up

  • July 7, 2022
  • 1 reply
  • 345 views

I just updated services for my husbands phone to 15 GB but it is showing that he only has .5 GB left for usage.  How do I contact a rep asap??

Best answer by Allan M

When changing plans you only get a prorated amount of data. By the sounds of it, you have one day left in your billing cycle so you got 1 day worth of the 15GB. (15GB/30 days = 0.5GB).

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1 reply

Allan M
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  • Mobile Master
  • Answer
  • July 7, 2022

When changing plans you only get a prorated amount of data. By the sounds of it, you have one day left in your billing cycle so you got 1 day worth of the 15GB. (15GB/30 days = 0.5GB).