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Question

Connection Fee for an existing customer

  • 21 August 2023
  • 1 reply
  • 49 views

I’m an existing customer before before moving to Public Mobile. Just wanted to check, if the connection fee can be waived off considering an existing customer with Public Mobile and Koodo. I lately realized the connection fee can be waived off if I do the conversion online.

 

Thanks,
Ranjith


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1 reply

Userlevel 7
Badge +4

Even if your are an existing customer, there will be a connection fee IF you upgrade your phone and/or adding line to your account at a store or through a rep on the phone.

If you activate your account with Public, there is no activation fee since it's you are the one activate the account.