I have been charged an extra charge for DATA & SMS that I did not use. I did not go over my 250mb as i was never notified that i reached 100% like i have set up, nor was I asked to unpause data for reaching the limit like its suppose to
Please help me remove the charge from my Bill as i should not be charged for something I didn't use.
Best answer by Sophia
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+4
Did you send a picture message perhaps (MMS)? That is not included in your $15 plan...
oooo i did not realize, thank you for clarifying
Download your detailed pdf ebill. How much was the extra charge and what does it say next to the charge?
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