I have been charged an extra charge for DATA & SMS that I did not use. I did not go over my 250mb as i was never notified that i reached 100% like i have set up, nor was I asked to unpause data for reaching the limit like its suppose to
Please help me remove the charge from my Bill as i should not be charged for something I didn't use.
Best answer by Sophia
Did you send a picture message perhaps (MMS)? That is not included in your $15 plan...
+4Did you send a picture message perhaps (MMS)? That is not included in your $15 plan...
Download your detailed pdf ebill. How much was the extra charge and what does it say next to the charge?
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
