Question

Charged easy roam while in Canada

Hello,

on Aug 12 and 15 I was charged for easy roam while still in Canada. Is it possible to have these charges reversed?

-Meghan

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Userlevel 7

+4

Hi @Meghan Calderwood

We have reviewed the details and we were able to remove the charges since it was due to accidental roaming.

Please check out this article to find out more about how to avoid unwanted roaming when traveling near the border.

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