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Question

Charge for Change number dispute

  • June 22, 2023
  • 2 replies
  • 93 views

Hello, I need a callback and explanation about my bill. It shows  I was charged for change number and its $50 per line. In the first place I didn’t change my number. and I wasn’t informed with this charge.

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2 replies

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  • Mobile Master
  • June 22, 2023

Can you post a screenshot of your bill without any personal information? Thanks.


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  • Mobile Master
  • June 22, 2023

Are you a new customer?  Did you recently port a number into Koodo?  Did you add a new line?