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Question

Charge for Change number dispute

  • 22 June 2023
  • 2 replies
  • 37 views
T

Hello, I need a callback and explanation about my bill. It shows  I was charged for change number and its $50 per line. In the first place I didn’t change my number. and I wasn’t informed with this charge.

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2 replies

R
Userlevel 7
Badge +4

Can you post a screenshot of your bill without any personal information? Thanks.

When you like my post, my boss gives me a raise, my dog is happier and my kids love me more.
D
Userlevel 7
Badge +4

Are you a new customer?  Did you recently port a number into Koodo?  Did you add a new line?

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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