When did your final invoice arrive? (The invoice that came after you cancelled)

Refunds arrive within 6 weeks of that final invoice.

As well, how much were you owed? Refunds that are less than $5 or more than $5000 you will need the help of a rep.

And finally did you have pre-authorized payments on your account? If so, that should’ve processed within a few days.

Koodo need to owe $62 amount to me , i got my last invoice in December month.

i did not have pre- authorized payment so i guess they should have send me cheque

could you pls check my address 

Please don't post your personal information in a public forum. They will send a cheque to your address on Koodo account in30-60 days after the final bill. More information here https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo