My pre authorized payment was cancelled Sept. 18 and it was not done my me. This is the second time I have had a problem with the payment. Why is this happening?
Solved
cancellation of pre authorized payment
This topic has been closed for replies.
There seems to be an issue with the pre-authorized payment. In the meantime, I have flagged a rep to help you out.
Please refer to this post so this issue is all in 1 place
+4Hi
We’d recommend re-enrolling for the auto-pay so the discount can continue to be applied to your account. As long as the auto-payment is added before the next bill is issued, the discount will apply.
In the meantime, you can follow the post linked above where we’ll update you once we have more information, thank you!
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.