Hi there, I transferred money from bank to my postpaid account but I don’t see the funds in my account. Can I add money to postpaid account? If not, where is my money?
Page 1 / 1
You don't really “add” it. If you overpay, it will show up as a negative amount owing and will go towards your next bill.
Did you deposit the payment today?
If so, payments will reflect on your Koodo account in 3-5 business days.
https://www.koodomobile.com/en/help/how-pay-your-bill
Hi there, I transferred money from bank to my postpaid account but I don’t see the funds in my account. Can I add money to postpaid account? If not, where is my money?
It takes around 3-5 business days for the payment to be reflected on your Self-Serve account. Given that the holidays just passed, there may be some delay. https://www.koodomobile.com/en/help/how-pay-your-bill
Thank you all for your quick replies. The money shows up in my account now!
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.