Hi there, I transferred money from bank to my postpaid account but I don’t see the funds in my account. Can I add money to postpaid account? If not, where is my money?
Question
Can I add money to postpaid account?
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You don't really “add” it. If you overpay, it will show up as a negative amount owing and will go towards your next bill.
Did you deposit the payment today?
If so, payments will reflect on your Koodo account in 3-5 business days.
Hi there, I transferred money from bank to my postpaid account but I don’t see the funds in my account. Can I add money to postpaid account? If not, where is my money?
It takes around 3-5 business days for the payment to be reflected on your Self-Serve account. Given that the holidays just passed, there may be some delay. https://www.koodomobile.com/en/help/how-pay-your-bill
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