Skip to main content
Koodo Community
Solved

Block third party to make charges on my Kodoo bill

  • July 12, 2026
  • 4 replies
  • 48 views

Please block the ability on my Koodo phone number ***-550-****  to make third party app purchases that are charged on my  Koodo bill,  Please let me  know.

Best answer by Dinh

Let me flag a rep to look into it. However, a block is only applied to future charges, not previous bills.

Regarding your Koodo bill, what type of third-party charge do you have?

4 replies

Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • July 12, 2026

Let me flag a rep to look into it. However, a block is only applied to future charges, not previous bills.

Regarding your Koodo bill, what type of third-party charge do you have?


Flo Koodo
Forum|alt.badge.img+4
  • Official Rep
  • July 12, 2026

@Irinacop 

We have blocked the phone number that you indicated for further third party purchases/ apps, however, if there is an active subscription, please make sure you cancel by texting the short code.

For Busuu, you’d need to text STOP to the short code 5490 to cancel the subscription (if you didn’t already)

Let us know if you have further questions.


  • Author
  • Beginner
  • July 12, 2026

BUSUU


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • July 12, 2026

BUSUU

If that is Busuu, you would have to dispute with them first:

To cancel this subscription, text STOP to the short code associated with the service (5490).

 

For billing disputes, please contact Busuu: