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Black Friday billing issue

  • 21 December 2022
  • 1 reply
  • 43 views
E

Hi, I have the question regarding my first billing.

I seem to be missing the pro-rated credits when I switched over to Koodo for the black Friday $25/20GB plan.

 

The partial charge for Nov 27-Dec 1 . I was also expecting to receive partial credits for the $25 monthly credit as well ($25/30 x 5 = $4.16). I Was expecting the total amount for this bill to be $39.20 ($35+GST&PST) but it's $43.87

Thank you!

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1 reply

Mayumi
Userlevel 7
Badge +4

You don't get a credit for partial charge. 

You will receive full $25 for full billing cycle for 24 monhs.

And partial charge is always based on the regular price. 

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