I have a new account but the $10 discount for pre-authorized payments was not applied to my bill. Is there a way to get this fixed?
Solved
Billing error -Discount not applied
Best answer by Dennis
Unfortunately the Walmart employee is mistaken. The discount is for auto pay by bank.
https://www.koodomobile.com/en/help/auto-pay-discount
Thank you for the reply. I had it set up April 14 by a rep at a Walmart. It was with a Creditcard but the rep assured me I would get the discount. When I received my bill without the discount I wondered if it might be because it wasn’t pre-authorised with a bank so I changed the payment method to bank. Of course if that was the problem I won’t know until the next bill, but again it was a rep who set it up with a credit card so I expect both would work.
Unfortunately the Walmart employee is mistaken. The discount is for auto pay by bank.
https://www.koodomobile.com/en/help/auto-pay-discount
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