I signed up for internet and streaming last november
I was told the charge would be $35.00 plus $10.00 for streaming. I get charged $39.55 plus the $13.56 ,However there is always another charge of $25.99 that I have never signed up or agreed to
You can listen to my phone call while setting
this up. The only charges agreed to were $35.00 for internet/ cable anf $10.00 for streaming. Please clarify asap a d correct the error. It is impossible to reach u by phone. Please call me or email me
+4Hi,
Have you got a chance to download the detail breakdown PDF Bill in selfserve? Check the page 3 and 4 of it for more detail.
As well, internet subscription is billed separately from normal cell service. They just give you receipts. https://www.koodomobile.com/en/help/how-pay-your-bill?
Did you check your Customer Service Agreement? I would suggest you to look through it and see if it mentions anything about the charge. https://www.koodomobile.com/en/help/where-can-i-find-a-copy-of-my-csa
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