I was billed for easyroam usage but the only use that I see on the bill that triggered it is the incoming txt message regarding roaming fees.
Question
Billed for Easy Roam for automatic incoming roaming message
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Incoming sms are always free. You should not be charged for such a sms. Are we able to see page 3 of your bill with personal info covered in order to look for something else?
So line number 19 seems to be what’s kicked in the easy roam charge, as it’s time stamped the same. Is this what you are saying is the Koodo automated message?
I was also charged for easy roam but did not add on this feature, nor did I receive a text/call from anyone in the US.
Easy roam is triggered when you send a text, make or take a call, or celluar data is used.
Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
+4If you automatically check your email or your provider pushes it to you, it can trigger data roaming. Best to turn mobile data off entirely and check things out when you have access to a free WIFI hotspot. You can always decide if you want to pick up a call and pay or just let it go to voicemail and your missed caller log. No so with data.
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