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Question

bill payment issue

  • July 15, 2026
  • 1 reply
  • 22 views

I set up pre-authorized payment and I can see pre authorized payments enabled on Koodo bill screen display. Every month bill paid $44.80 automatically. Please check it out.

 

please give $19 credit.

thank you

 

1 reply

Flo Koodo
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  • Official Rep
  • July 15, 2026

Hi ​@Jemma1 

We have looked into it and we can see the autopay discount has been applied on your most recent bill, feel free to download the PDF bill in self serve and check page 3 for more details.

If you have further questions, please let us know!