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bill payment issue

  • January 31, 2023
  • 2 replies
  • 92 views
R

I paid my mobile bill on 27 january 2023, but it is still not cleared. The due date is 31 January 2023. I called the bank they said transaction successful. I don’t where should i contact

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    2 replies

    D
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    • Dennis
    • Mobile Master
    • January 31, 2023

    Online banking payments take 3-5 business days to process

    https://www.koodomobile.com/en/help/how-pay-your-bill

     

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
    Allan M
    Forum|alt.badge.img+4
    • Allan M
    • Mobile Master
    • January 31, 2023

    Bill payments made through your bank take 3-5 business days to process.

    That could be up until Feb 3.

    Credit card or visa debit card payments will go through right away though if you’re worried about it being late.

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