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Hello,

I received my sim card, and set it up and transfered my number from my old provider yesterday, Dec 6. Why my bill starts at Nov 27? Should I pay for the time while I was waiting for the sim card?

 

My phone #: **34

Account #**83

 

Feng Chen

 

Hi @Feng Chen 

 

For online orders, the billing starts once the order is shipped to you. This info is made available during the ordering process:

 

 

 

Sim cards are usually delivered in 7 -10 business days, more info about shipping and delivery is available here https://www.koodomobile.com/en/help/shipping-and-delivery

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