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Question

bill

  • May 18, 2026
  • 2 replies
  • 16 views

Hello,
When I signed up, I was told the plan would be $25 per line, but my bill shows $29 and $34 charges instead.
Please review the activation agreement and correct the pricing as promised.
I would also like a credit for the overcharge.
Thank you.

2 replies

  • Author
  • Beginner
  • May 18, 2026

Hello,

When I signed up, I was told the plan would be $25 per line, but my bill shows $29 and $34 charges instead.

Please review the activation agreement and correct the pricing as promised.

I would also like a credit for the overcharge.

Thank you.


Dinh
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  • Mobile Master
  • May 18, 2026

When did you activate your plan?

Also, Did you activate the plan yourself or with help from a rep? As well, was there any conditions for discount in the line? Did you setup preauthorized payment method?