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Question

bill

  • January 23, 2023
  • 7 replies
  • 208 views
D

My last month bill was 65 dollars instead of 45. please change 

    This topic has been closed for replies.

    7 replies

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    • Dennis
    • Mobile Master
    • January 23, 2023

    Can you please post a screenshot of page 3 or 4 of your detailed pdf ebill from self serve that shows your plan and missing credit. Make sure to black out Any personal info 

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
    Sophia
    Flo Koodo
    A

    My bill is wrong. How do l get it corrected?

    Sophia
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    • Sophia
    • Mobile Master
    • January 29, 2023

    By providing some more details as mentioned by Dennis, so we can flag a rep for you if needed.

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    Mayumi
    Flo Koodo
    S
    • Schyler
    • Organizer
    • February 25, 2023

    Is there a way i can txt me when my bill is ready?

    Sophia
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    • Sophia
    • Mobile Master
    • February 25, 2023

    Yes, it's a setting in self serve.

    Dinh
    S
    • Schyler
    • Organizer
    • February 25, 2023

    I'd really appreciate it if u guys would send me a message WHEN I'm able 2 pay it...please

    Sophia
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    • Sophia
    • Mobile Master
    • February 25, 2023

    Not sure what you mean. You can go to self serve and opt in for text messages when your bill is ready. If you want to make payment arrangements, you will need to call Koodo at #227. If you mean something else, please start a new thread of your own… this one is over a month old now and has a different topic.

    Mayumi
    Dinh
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