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Question

bill

  • 23 January 2023
  • 7 replies
  • 173 views

My last month bill was 65 dollars instead of 45. please change 


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7 replies

Userlevel 7
Badge +4

Can you please post a screenshot of page 3 or 4 of your detailed pdf ebill from self serve that shows your plan and missing credit. Make sure to black out Any personal info 

My bill is wrong. How do l get it corrected?

Userlevel 7
Badge +4

By providing some more details as mentioned by Dennis, so we can flag a rep for you if needed.

Is there a way i can txt me when my bill is ready?

Userlevel 7
Badge +4

Yes, it's a setting in self serve.

I'd really appreciate it if u guys would send me a message WHEN I'm able 2 pay it...please

Userlevel 7
Badge +4

Not sure what you mean. You can go to self serve and opt in for text messages when your bill is ready. If you want to make payment arrangements, you will need to call Koodo at #227. If you mean something else, please start a new thread of your own… this one is over a month old now and has a different topic.