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Autopayment not processed

I signed up for autopay on August 28. My September bill has not come out yet. Should I just pay it? Don’t want a late payment ding on my account.

Best answer by Flo Koodo

Hi @MikeyMike87

it may take up to one billing cycle for the autopay to become active on the account.

In case the payment doesn’t come out approximately 15 days before the next billing cycle start, we recommend paying the bill in self serve. More info here https://www.koodomobile.com/en/help/setting-pre-authorized-payments?srsltid=AfmBOoqJIj2NBX6uwzF6QLSz5hbL-Y1b3JHXgbWx2lc3xMLai7LrC_1h

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+4

it may take up to one billing cycle for the autopay to become active on the account.

In case the payment doesn’t come out approximately 15 days before the next billing cycle start, we recommend paying the bill in self serve. More info here https://www.koodomobile.com/en/help/setting-pre-authorized-payments?srsltid=AfmBOoqJIj2NBX6uwzF6QLSz5hbL-Y1b3JHXgbWx2lc3xMLai7LrC_1h

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