Koodo Community
Question

Account was suppose to be placed on Seasonal Hold


I am presently out of the country and spoke with Koodo regarding putting my account on seasonal hold.  This was to take place the first of November.  It has not been placed on seasonal hold and I am being charged full price for my plan.  I need this to be corrected.  Any info would be appreciated.


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2 replies

Would love to be contacted by a rep to discuss.  Thanks!

Userlevel 7
Badge +4

Because you are already outside of Canada, the best way to communicate with them is to send them a message through FB or Twitter.