Skip to main content
Koodo Community
Question

account suspended

  • January 29, 2024
  • 1 reply
  • 87 views

I have paid my koodo bill but my account is still frozen why is that.

This topic has been closed for replies.

1 reply

Sophia
Forum|alt.badge.img+4
  • Mobile Master
  • January 30, 2024

Was your service suspended? How did you pay? Does it show up in self serve? If you wish to report your payment, you can call #227 and see if they can restore your service for you manually.