Skip to main content
Koodo Community
Community
Solved

Accidental Tab Payoff Reversal Need

  • July 29, 2026
  • 1 reply
  • 30 views
C

Hi Koodo Reps, an accidental Tab payoff was requested in Self Serve for phone line ending in 6923. I did not mean to pay off the Tab early. Could an official moderator please access the account and reverse this Tab payoff request back to the monthly setup? Thank you!

Best answer by Koodo

Hello ​@CatalinaS  Unfortunately we are limited to some actions here, over the community. In this case, we recommend that you schedule a callback through our Koodo Assist and our team over the phone will be able to look into the situation.

    1 reply

    Koodo
    Forum|alt.badge.img+4
    • Koodo
    • Official Rep
    • Answer
    • July 30, 2026

    Hello ​@CatalinaS  Unfortunately we are limited to some actions here, over the community. In this case, we recommend that you schedule a callback through our Koodo Assist and our team over the phone will be able to look into the situation.

    Terms & ConditionsAccessibility statement
    Koodo Community