I switched from Koodo to Fido in November, 2022. I need to access my Koodo account to download all of my bills for 2022 but no longer seem to have access. It doesn’t recognize my email address.
Question
Access Bills from Old Account
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I switched from Koodo to Fido in November, 2022. I need to access my Koodo account to download all of my bills for 2022 but no longer seem to have access. It doesn’t recognize my email address.
You should still have access to your Self-Serve account for 90 days after you cancelled your plan. https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo
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