With this plan, there is a charge on my bill for 3 days of roaming - Easyroam @ $16 per day. This site in the help pages shows that there should be zero charge for that.
The billing link to “ask us to review a charge” is broken and does nothing.
What is the procedure to have this reviewed and removed from the bill?
NOTE: I was with public and the US-Canada plan allowed usage of the Canada data and calling etc with no further fees. Agent said it would be the same with this plan, and everything I can find confirms this - EXCEPT the bill.
See the pic below showing the easy roam charges right below where it says easy roam US is included!
help!
