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I'm getting texts that say they are from Koodo about data usage, I don't use data

  • September 22, 2023
  • 3 replies
  • 141 views

I’ve gotten a text today saying

“You’ve used 100% of your 1mb data. To help manage costs, your data has been paused until the end of your bill cycle at 11:59pm on 2023-9-21”

 

I have a flip phone, I can’t use links, I don’t use data. What is going on?

Is there any way I can speak to a Koodo rep?

Best answer by Goran

It’s likely your plan has a 1mb buffer for usage, and your flip phone may well have used a tiny bit for something? Which phone do you have? 

It seems like you’re done for the buffer and data is paused, so you shouldn’t see any charges. I would think that you can just ignore it unless you see a data charge in your upcoming bill. 

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3 replies

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  • Mobile Master
  • 13608 replies
  • Answer
  • September 22, 2023

It’s likely your plan has a 1mb buffer for usage, and your flip phone may well have used a tiny bit for something? Which phone do you have? 

It seems like you’re done for the buffer and data is paused, so you shouldn’t see any charges. I would think that you can just ignore it unless you see a data charge in your upcoming bill. 


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  • Mobile Master
  • 29151 replies
  • September 22, 2023

You can also login to your self serve and go to your usage page to confirm your 1mb of data used.  But the text sounds legit


  • Author
  • Beginner
  • 1 reply
  • September 25, 2023

Thank you everyone for your kind answers. I now understand the situation.