It just doesn’t work, ctExcel is missing for the list of telecom companies to port from, and when I chose telus (the network that ctExcel uses), I wait for 2.5 hours and nothing happens.
I try the customer support call back, the calls get instantly missed, ALL 3 OF THEM, instantly goes to missed calls WITHOUT ANY SOUND OR NOTIFICATION.
Why is it so hard to talk to a real person here? Please help.
Solved
Can't transfer number from ctExcel to Koodo
Best answer by MilkyWay
PunyRice wrote:
How would I “initiate the port transfer to koodo” exactly? Koodo porting tool says I don’t need account number if I have IMEI Number, which I do.
That is correct, but it is not working for you, so the account number would be another way to port over your number to Koodo.
This topic has been closed for comments
PunyRice wrote:
It just doesn’t work, ctExcel is missing for the list of telecom companies to port from, and when I chose telus (the network that ctExcel uses), I wait for 2.5 hours and nothing happens.
I try the customer support call back, the calls get instantly missed, ALL 3 OF THEM, instantly goes to missed calls WITHOUT ANY SOUND OR NOTIFICATION.
Why is it so hard to talk to a real person here? Please help.
Have you tried following up with CTExcel and get the account number to initiate the port transfer to Koodo?
How would I “initiate the port transfer to koodo” exactly? Koodo porting tool says I don’t need account number if I have IMEI Number, which I do.
PunyRice wrote:
How would I “initiate the port transfer to koodo” exactly? Koodo porting tool says I don’t need account number if I have IMEI Number, which I do.
That is correct, but it is not working for you, so the account number would be another way to port over your number to Koodo.
1 person likes this
Ok thank you, I will try that now
Thank you, that worked for me.
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