I have been a Koodo customer for several years without any issues. However, starting in September 2923, I have been experiencing “dropped calls” and callers telling me that I sound garbled (like a robot).
I have talked with Telus technical support a couple if times and they are not able to fix the problem. They just keep resetting my phone.
After several months of having poor network service from Koodo , I went and purchased a new iPhone 13 with a new SIM card. (As I thought maybe it was my phone as Koodo told me no other callers have reported any issues)….clearly it is a Network issue as I am still having the same issues.
i spike with a friend yesterday and she is experiencing the same issues with Koodu.
my stress is elevated as I’m caring due an elderly family member and I need a reliable network to make calls
Koodo, you need to fix this issue as the network service is absolutely terrible and I don’t want to keep calling your agents who keep doing the same things without a resolution.
