Skip to main content
Koodo Community
Question

How to flag scam texts to Koodo


I just received a scam text. Is there a quick and easy way to flag the number and forward the content to Koodo so that they could actually try to prevent more users from receiving it? 

The text claims to be from Costco with an interac e-transfer for me.

 

 

Did this help you find an answer to your question?
43% of voters found this helpful
This topic has been closed for comments

4 replies

Allan M
Forum|alt.badge.img+4
  • Mobile Master
  • 12374 replies
  • March 7, 2022

You can forward the text to 7726 (SPAM)


  • Author
  • Beginner
  • 1 reply
  • March 9, 2022

Hey, thanks!

I know that forwarding to 7726 works for some carriers, but I haven't seen anything from Koodo that instructs to do that. Do you have a link to  any information from Koodo saying that would actually accomplish something?


Allan M
Forum|alt.badge.img+4
  • Mobile Master
  • 12374 replies
  • March 9, 2022

Umm best I could find was this from Telus (which Koodo would match with): https://www.telus.com/en/on/support/article/report-spam-texts-smartphone
And this comment from a facebook post from Koodo (the second one says they support it):
https://www.facebook.com/Koodo/posts/does-this-work-on-koodos-network/10151637505092883/


Forum|alt.badge.img+4
  • Mobile Master
  • 6187 replies
  • March 11, 2022
memphis wrote:

Hey, thanks!

I know that forwarding to 7726 works for some carriers, but I haven't seen anything from Koodo that instructs to do that. Do you have a link to  any information from Koodo saying that would actually accomplish something?

There are no pages on the Koodo site that refer to forwarding the messages to SPAM (7726), but I can assure you it works. Send it to the short code and it will ask you for the phone number from where it was sent to you. Once it is complete, it will send you a confirmation text.