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prepaid cancelation


Hello!!!, I have a prepaid line that I want to cancel I couldn’t cancel it  because my ex roomie signed up  for the line because at time I was new in the country didn’t have any credit either debit  I lost totally contact with my ex roomie and I really need to cancel any suggestions what options I have ? I already had a call with the Koodo assistant but he could cancel because the line wasn’t in my name 

thank you… 🙏🏾

Best answer by Goran

If it's a prepaid line, then all you need to do is stop top-ups. After 90 days of not paying for a plan, the line will automatically cancel.

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  • Mobile Master
  • 13603 replies
  • Answer
  • August 10, 2023

If it's a prepaid line, then all you need to do is stop top-ups. After 90 days of not paying for a plan, the line will automatically cancel.


  • Author
  • Beginner
  • 1 reply
  • August 10, 2023

Thank you 🙏🏾