I returned back to Australia a couple of months ago and i havnt been able to pay off the account. Australian Credit card doesnt work (even contacted them) and I believe an Australian bank wouldnt work either. So ive asked on their official twitter and theyve stated i can pay via Moneygram or money order. How would i go about paying through moneygram? I require a list of information in order to do so.
This topic has been closed for comments
BobJokes101 wrote:
I returned back to Australia a couple of months ago and i havnt been able to pay off the account. Australian Credit card doesnt work (even contacted them) and I believe an Australian bank wouldnt work either. So ive asked on their official twitter and theyve stated i can pay via Moneygram or money order. How would i go about paying through moneygram? I require a list of information in order to do so.
Have you tried following up with Koodo to see how you can pay using MoneyGram? This is not a recommended form of payment, so I would suggest you to ask them for more details on Twitter.
+4Could you share a link of the Twitter account that you are messaging and/or a screenshot of them suggesting these methods?
I have never heard of either of these methods as valid methods to pay a bill with Koodo.
BobJokes101 wrote:
Never used moneygram before, and it just seems quite fishy to me
Let me flag a rep to verify this for you.
+4Hi
We have checked and we can confirm that MoneyGram is a service provided by Canada Post that allows customers to pay their bills at participating Postal outlets.
For Koodo accounts payment, the following info needs to be provided to the Canada Post representative
- Company name: Koodo mobile
-
Your Koodo mobile account number
The only forms of payment accepted are cash and debit payments
I am about to confirm if this is possible from outside of Canada.
In the meantime, we have sent you a PM, so we can further look into it
Or koodo should just register your international Australian credit card to complete this final only 1 time left payment
Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
1 person likes this
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.