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once I acive Easy Roam and start travel, will be charged every day until I come back,even I do not turn on my cell phone some days?

  • January 16, 2023
  • 8 replies
  • 317 views

How easy roam is charged?

Best answer by Dennis

You are charged easy roam only when you use your phone (sending texting, talk, data) while on a foreign network.  This article should help you

 

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8 replies

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  • Mobile Master
  • 29157 replies
  • Answer
  • January 16, 2023

You are charged easy roam only when you use your phone (sending texting, talk, data) while on a foreign network.  This article should help you

 


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  • Mobile Master
  • 13608 replies
  • January 16, 2023

If you make or receive a phone call that connects (so going to voicemail counts), send a text message (receiving is free), use data, then you get charged for easy roam for the day. It resets at 11:59pm. Then you pay again for the next day. If you turn off your phone, or take out your sim card, or disable data roaming, or remove roaming as an option in self-serve, are all options to keep from incurring charges. 


  • Advocate
  • 16 replies
  • February 4, 2023

So easy roam is crazy in the way of cost if we are in the U.S. for a month.  Is there not a monthly plan we can add on while we are all away????


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  • Mobile Master
  • 13608 replies
  • February 4, 2023

No there isn't anymore. There used to be add-ons, and when they replaced them for easy roam, they could still be added if you spoke with a rep. But I honestly have no clue if it's even still an Optik now, and they're pretty limited. I'd stick with getting a local sim card for such a long time, as I suggested in your other thread.


  • Advocate
  • 16 replies
  • February 4, 2023

Yes you are right, just spoke to a rep and there are no other options for travel in the U.S.  except for Easy Roam!!!  I am very disappointed in Koodo.  $12 a day is a terrible option.  Lost my business…….yes a prepaid SIM card is the option.  Thanks!


How do I activate easy roam?


  • Advocate
  • 16 replies
  • February 5, 2023

Gee we used to use Easy Roam before Covid but i thought it went “under?”


  • Advocate
  • 16 replies
  • February 5, 2023

Sorry I meant “roam mobility”    To activate Easy Roam with Koodo just go under manage add ons and turn it on.  Then when you first turn on your phone in the U.S. it will start your 24 hour charge I believe…….although now I have seen that it starts at midnight to midnight.  So everytime you answer a text or send a text or anything you will be charged $12 every 24 hours to a max of $240 a month.  ( I think that is the max)