Skip to main content
Koodo Community
Question

Samsri322

  • January 12, 2023
  • 1 reply
  • 61 views

I also bought the Black Friday deal of Koodo $45 and 50 GB plan. In the first month bill they still charged $65.00 plus t HST for me. No discount of $20 as promised. The Koodo kiosk agent who registered me for the plan had told me that it will get corrected in the second bill. In the second bill, no $20 discount for the previous bill, but from that point onwards, they have charged me $45 plus HST. No phone number given in the bill to contact Koodo to resolve the first month bill.

Did this help you find an answer to your question?
This topic has been closed for comments

1 reply

Toronto_koodo

Can you please download the detailed pdf ebill and post a screen shot of the mobile services section (should be around page 3 or 4. hide personal details)