getting my old phone number

My current number is 825975 9356 need to get back my old number 4038667695, please

Was your old number with Koodo or another carrier?

How long ago did you lose your old number?

If you have left your number in the “open” number pools, it’s mostly likely that it’s already assigned to somebody by this time. 

i was  changed my number  0n 2020, if i replaced it  ,it is good for me.

If it was changed in 2020 it's likely its been assigned. You can try to schedule a callback to request that particular number if it's still available in the pool. There was a charge for requesting an exact number so I'd guess it still costs something.

Thank you, i will contact customer care  to get help