Hi,
My daughter is travelling to Europe, and I’ve purchased an EasyRoam Travel Pass for her.
She will need to add another pass after the first 30 days - if she does that by texting 7626, will she be charged a full Easy Roam day fee for that? How can we avoid that?
Hi there,
So according to koodo help articles, no. It is free to text 7626 while you're in Canada and while roaming. If you get charged for this, well, its on their website. So as long as that is the only text message you send and you don't make a call, answer a call, check voicemail, or use data, you should be reimbursed if the charges appears. I'll leave a link with the article below.
If you want to play it safe, they can also reach out to a koodo rep through Facebook or X (twitter) and have them add another pass after the first has been used or expired. 🙂👍
https://www.koodomobile.com/en/help/set-up-and-tips-for-traveling-with-your-mobile-device
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