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Iphone 12 not showing 5g network

  • September 3, 2023
  • 4 replies
  • 737 views

I recently switched to the 5g plan on my iPhone 12 mini but the service has not been provided. 5g does not show under “voice and data”. I am in Toronto so towers are not the issue. Tried restarting my phone , reinsert sim , reset network settings. 

 

Best answer by Dinh

Eh, that was odd. Which iOS version are you running on the iphone? My iphone can show 5G even I am not on a 5G plan.

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4 replies

Dinh
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  • Mobile Master
  • 17434 replies
  • Answer
  • September 3, 2023

Eh, that was odd. Which iOS version are you running on the iphone? My iphone can show 5G even I am not on a 5G plan.


  • 505 replies
  • September 3, 2023
Dinh wrote:

Eh, that was odd. Which iOS version are you running on the iphone? My iphone can show 5G even I am not on a 5G plan.

 

Similarly, my new iPhone actually shows I am on 5g although I am not.


  • Author
  • Beginner
  • 2 replies
  • September 3, 2023
Dinh wrote:

Eh, that was odd. Which iOS version are you running on the iphone? My iphone can show 5G even I am not on a 5G plan.

Thanks Dinh. I update from iOS 16.1 to 16.6 and it resolved the issue of 5G missing from the settings. I have selected the 5G setting and converted my SIM to an eSIM. After resolving these issues I still only have LTE network showing on my status bar. 


  • Author
  • Beginner
  • 2 replies
  • September 3, 2023

It is working now. Thanks for the help Dinh.